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The Objectives of the
course
- Make people aware of culture and its effects in business.
- Show the effects of stereotypes on our communication written and
verbal.
- Demonstrate tools for dealing with these effects in business and
personal life.
- Provide effective communication techniques for giving and receiving
information across cultural boundaries.
- Provide hands on experience with the tools
being shown.
- Action planing to assist progress when back
at work.
- Will be an
enjoyable and social experience.

Course outline
- An outline to the impact of culture on effective
communication
- What is culture? The anawer to this question will not just focus on country,
but on company and market place as well.
- The Geert Hofstedes cultural model and his dimension will be used to replica
general cultural behaviour.
- Cultural stereo types and the effects these can have on us and our
communication.
- Look at what can be done now to improve and develop the current communication
lines in and
- out of the Business and or Department.
- Ensure that key actions are owned and documented in an action plan, that can
be shared and embraced by the team once back at
work.
Hofstede’s Onion Model of
Culture
In 1980 Geert Hofstede started to develop a set of four layers. At
the core where values in other words, how people believe things ‘ought to be’, what they hold dear to them. This in
turn is effected by the other layers of SYMBOLS i.e. words, artefacts, pictures, RITUALS i.e. festivals, ways of
paying respect, trends and ICONS i.e. persons admired by the society as a whole. He also defined 4 dimensions;
Power Distance, Individuality, Uncertainty Avoidance and Masculinity. The model and dimensions are explored and
interpreted during the day and turned into practical tools to assist in your cross cultural communication both at
work and socially.

for more course details ring 75
88 40 80
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